Refunds are offered up until 48 hours before an event. No refunds or credit will be offered after an event has passed.
For refunds of all tickets, a non-refundable processing fee of 6% of the purchase price, or $5 (whichever is greater) will be charged.
If you are unable to attend an event for which you have purchased tickets, and notify the Chapter no later than 48 hours before the event, you may apply the amount paid with no subtracted fees to a similar AIALA event within one year of purchase (i.e. $35 tour ticket for $35 tour ticket, $15 committee lecture ticket for $15 committee roundtable ticket). If you would like to transfer your ticket to a future event, please notify an AIA|LA staff or email firstname.lastname@example.org no later than 48 hours before the event. Tickets may only be transferred once. If you do not notify us that you wish to transfer your ticket credit before the event, no transferrable credit will be offered.
NOTE: As of 2019, credit for award registrations will no longer be transferrable to the following year’s award program, as was the AIALA policy in previous years.
The Registration Fee Policy applies to all AIALA awards programs and competitions, including, but not limited to:
Residential Architecture Awards
Restaurant Design Awards
Architectural Photography Awards
2×8 Student Design Competition
2×8 Exhibition Design Competition
All refunds for our award programs are now handled through Submittable must be approved by AIALA. The registration fee will not be refunded for submissions that are disqualified, late or incomplete.